The Watchmaker Windsor
Phone number
(02) 4577 23...
— show
Address
Windsor NSW 2756, 149 George St
- Working hours
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Mon10:00AM—4:00PMTue10:00AM—4:00PMWed10:00AM—4:00PMThu10:00AM—4:00PMFri10:00AM—4:00PMSat10:00AM—3:00PMSun10:00AM—3:00PM
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5.0Mitch t.5 November 2023, 1:34 pmThis shop is awesome and the staff are great, there is even a lovely cafe out the back
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2.0Brad D.28 December 2022, 1:01 amThe Watchmaker’s store is filled with interesting curios but they are all overpriced and suggests they are there more for the atmosphere than to be sold. I have a luxury brand watch that has sat idle in my drawer for several years and it needed a battery. I took it to The Watchmaker and explained I didn’t want to spend very much as I hadn’t used it in years and may not wear it often. He quoted $50 to replace the battery and pressure test it as I waited. After waiting for over 30 mins he reported that it had failed the pressure test and would like to refer it to his boss. I agreed but restated that I didn’t want to spend much money. After a few days he called back to inform me it needed a new crown wheel at an extra cost of $80. I declined and asked him to just replace the battery only. He flatly said “NO” they would not put a new battery in the watch. I dropped in to collect the watch and ask for an explanation and I was taken aback by the bad attitude as they had already branded me as a trouble maker. I pressed for an explanation and he have an apathetic response and although I was not happy I agreed to pay the extra. He made me sign a makeshift contract on the back of his business card agreeing to the extra cost. When I collected the watch he stated the total was $180 to which a reminded him $50 + $80 is $130. After much mumbling with his boss they agreed to the $130. I will not be returning and warn others of their lack of customer service and respect. … – show
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Reviews about The Watchmaker Windsor